FAQ
Are all Antlercrafterz grips custom made?
Yes. All Antlercrafterz grips are handcrafted to order and custom fit to your firearm model.
What does “turnaround time” mean?
Turnaround time refers to the time it takes to build your grips before they ship. Shipping time is separate and depends on your location and carrier.
When does turnaround time start?
Turnaround time begins once your order details are confirmed and all necessary information is received.
Is shipping time included in the turnaround time?
No. Turnaround time covers production only. Shipping time is additional and varies based on destination and shipping method.
Will you contact me to confirm my order details?
If clarification is needed before production begins, we will reach out to confirm details. If no additional information is required, we will proceed based on the information provided with your order.
Why haven’t I heard from you yet after placing my order?
Not all orders require follow-up before production begins. If additional information is needed, we will contact you before starting your grips.
Can turnaround times change?
Turnaround times are estimates and may vary slightly due to order volume, customization details, or holidays. We keep our Turnaround Time page updated with the most current information.
Can I request specific grain, color, or fit preferences?
Yes. Customization options vary depending on the material selected. If you have specific preferences, please include them at checkout or message us shortly after placing your order.
Can you rush my order?
At this time, rush orders are not guaranteed. Orders are completed in the order they are confirmed to ensure consistent quality.
What if my grips don’t fit as expected?
If there is a fit issue, please contact us so we can review the situation and determine the best solution.
Do you ship internationally?
International shipping availability depends on destination and carrier restrictions. Please contact us before ordering for international inquiries.
How does the referral program work?
You’ll receive a personal referral code to share. Each new customer who uses your code receives $10 off their first order, and you earn a $10 credit toward future purchases.